Vacancies 

Full Job Description

Sales Associate

Department: New Business Sales
Location: Wynyard, Billingham
Company: Made for Trade

Job Description:

Reporting to the Sales Manager, the Sales Associate plays an integral part in the organising and deployment
of marketing and sales campaigns for all MFT products and actively seeking out new business opportunities for
our Sales Manager.

Responsibilities include but are not limited to: –

Support MFT Marketing Strategy

• Assist Sales Manager in achieving Sales Strategy and overall Sales Targets
• Support Sales Manager and our clients with product demos, training, exhibitions, MFT site visits
• To achieve Sales Revenue/GP targets as agreed with the Sales Manager

Communication

• To act as an internal Sales point of contact for prospects and existing customers
• Handle inbound calls and deal appropriately with queries whilst achieving agreed KPIs
• Pro-actively outbound call to enable required prospects to customer conversion rate
• To convert prospects to customers as per conversion rate agreed with Sales Manager
• Focus on individual product Sales as required e.g. Patio Sliding Doors, Korniche Bifolds etc
• Deal with incoming website enquiries with the goal of converting them to sales

Technical Knowledge

In depth product knowledge is essential to servicing customers in the Sales associate role. Full training is provided however you may be required to spend time on each product to gain awareness of the components used and an understanding of how the product is manufactured. This not only improves understanding and communication with customers but also cements relationships on a foundation of product expertise.

Reporting

• Pro-actively manage existing Customer relationships including collating feedback
• Actively carry out product and competitor market research
• Ensure all Sales activity is logged on CRM system
• Adhere to internal processes and procedures

Key Skills

• Excellent verbal, written and communication skills
• Confident handling bi-directional communication across multiple platforms
• High level of resilience and the ability to remain focused on goals
• A self-starter, with an outgoing personality and a positive outlook
• An analytical thinker with the ability to work well as part of a team
• Good self-management skills and the ability to prioritise tasks effectively

To apply, please send your CV and a cover letter to recruitment@madefortrade.co

Recruiters, please note: While we appreciate your interest, we’re currently seeking direct applications only at this time.